Terms of service
Effective Date: October 8th 2026
These Terms & Conditions ("Terms") govern all purchases made through www.netic.design. By placing an order, you agree to be bound by these Terms.
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1. Company Information
NETIC DESIGN LEATHER PRODUCTS TRADING L.L.C.
Dubai Investments Fund Building
Office A88-101, Al Quoz 3
Dubai
United Arab Emirates
Telephone: +971 52 887 0451
Email: contact@netic.design
Website: https://netic.design
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2. Scope
These Terms apply to all sales of products made through the Website worldwide.
The English version shall prevail in case of discrepancies.
Use of this Website and purchase of products is permitted for persons aged 18 years or older only. By placing an order, you confirm that you are at least 18 years of age.
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3. Products
NETIC products are described as accurately as possible. Minor variations in color, texture, or finish may occur due to manufacturing processes and display differences.
Limited editions (including NETIC Couture) are strictly limited in quantity and will not be reissued.
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4. Pricing & Payment
All prices are displayed in the currency of the market from which you are shopping. The price shown at checkout in that currency is the binding price and the amount charged.
For consumers in the European Union and the United Kingdom, the price displayed is the final price. NETIC ships under Delivered Duty Paid (DDP) terms, and all applicable duties and import taxes are included. No further charges become due upon delivery.
Where your payment card or account is held in a different currency, the conversion is carried out by your bank or payment provider, which may apply its own exchange rate and fees. NETIC has no influence on these and they do not form part of the purchase price.
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5. Shipping & Delivery
Orders are fulfilled via DHL Express or equivalent carrier.
Risk transfers to the customer upon confirmed delivery to the address provided at checkout.
For consumers residing in the European Union or the United Kingdom, risk transfers only upon physical receipt of the goods by the consumer or a person designated by the consumer in accordance with mandatory consumer protection laws.
Where a product is offered on a pre-order basis, the shipping timing indicated on the relevant product page shall apply. If NETIC is unable to fulfill a pre-order, the customer shall be entitled to withdraw from the purchase and receive a full refund without undue delay. No substitute product will be dispatched without the customer’s prior consent.
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6. Returns & Refunds
Returns are governed exclusively by our separate Refund & Returns Policy and applicable mandatory consumer protection law.
In case of conflict between these Terms and mandatory consumer protection law, the latter shall prevail.
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7. Warranty
NETIC products are covered by a 7-year limited warranty on internal mechanical components.
Statutory warranty rights remain unaffected.
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8. Limitation of Liability
To the maximum extent permitted by law, total liability shall not exceed the purchase price paid for the product in question.
This limitation shall not apply to liability arising from death, personal injury, fraud, gross negligence, or any liability that cannot be excluded under applicable law.
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9. Governing Law
These Terms shall be governed by the laws of the United Arab Emirates.
If the customer is a consumer residing in the European Union or the United Kingdom, mandatory consumer protection provisions of the country of habitual residence remain unaffected. Consumers in the European Union or the United Kingdom may bring legal proceedings in the courts of their country of habitual residence.
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration body.
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10. Amendments
We reserve the right to update these Terms at any time. The version published on the Website at the time of purchase shall apply.
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11. Trademarks
NETIC® is a registered trademark of NETIC DESIGN LEATHER PRODUCTS TRADING L.L.C.
All trademarks, logos, product names, and designs appearing on this Website are the property of NETIC DESIGN LEATHER PRODUCTS TRADING L.L.C., where registered or protectable as unregistered marks, and may not be used without prior written permission.